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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Prepare for maintenance
   • Maintenance requirements of security equipment / systems are confirmed against work order
   • Types of security equipment / systems to be inspected, serviced and / or repaired are identified and checked against work order
   • Tools, equipment and materials are selected appropriate to job requirements and checked for operational effectiveness in accordance with manufacturer's specifications
   • Faulty or unsafe tools are identified and segregated for repair or replacement in accordance with organisational procedures
   • Potential and existing risks and hazards associated with maintenance activities are identified and controlled in accordance with OHS policies and procedures and organisational requirements
   • Suitable personal protective equipment is selected, used and maintained in accordance with OHS and organisational requirements
2. Carry out service and repair of security equipment / systems
   • All work is conducted using safe operating practices in accordance with OHS, legislative and organisational requirements
   • Security equipment / systems identified for maintenance are accessed with minimal disruption to client, services or normal work routines
   • Inspections and checks are conducted to identify any damage, obstruction or component wear in accordance with manufacturer's specifications and OHS requirements
   • Security equipment / systems are serviced and repaired in accordance with manufacturer's specifications, work order and OHS requirements
   • Complex faults or repair requirements outside area of responsibility or competence are reported to appropriate person(s) for specialist advice in accordance with organisational procedures
3. Complete maintenance activities
   • Serviced and / or repaired security equipment / systems are checked and confirmed for correct operation and serviceability in accordance with manufacturer's specifications and OHS requirements
   • Relevant documentation is promptly and accurately completed and processed in accordance with industry, legislative and organisational requirements
   • Work area, tools and equipment are cleaned and stored in accordance with OHS and organisational requirements
   • Malfunctions, faults, wear or damage to tools is reported for repair or replacement in accordance with organisational policy and procedures
   • Waste from service and repair activities is collected, treated and disposed or recycled in accordance with organisational and environmental requirements

Required Skills

Not applicable

Evidence Required

The Evidence Guide identifies the requirements to be demonstrated to confirm competence for this unit Assessment must confirm sufficient ability to use appropriate skills and knowledge to maintain and service security equipment and systems Assessment of performance should be over a period of time covering all categories within the Range of Variables statements that are applicable in the learning environment

What critical aspects are required for evidence of competency

Clearly identify maintenance requirements of security equipmentsystems and organise appropriate tools equipment and materials to carry out work

Follow safe and efficient work practices in the use of tools and equipment and accurately identify and manage risks and hazards to maintenance work and work areas

Access security equipmentsystems and methodically carry out maintenance procedures appropriate to the security equipment or system with minimal disruption to client services or normal work routines

Clean and store tools and equipment reinstate work area in a clear and safe condition and update and submit all required documentation in an accurate and prompt manner

What specific knowledge is needed to achieve the performance criteria

Knowledge and understanding are essential to apply this standard in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this competency standard are listed below

types functions and specifications of security equipmentsystems and plant and equipment

operational principles of security equipmentsystems

security equipmentsystem maintenance requirements

spare parts availability and supply

equipment calibration requirements

maintenance schedules

technical terms

common security equipmentsystem faults

tests to confirm equipmentsystem operation

building construction methods and types

electrical concepts

cable identification and handling requirements

earthing systems arrangements and requirements

confined space procedures

What specific skills are needed to achieve the performance criteria

To achieve the performance criteria some specific skills are required These include the ability to

read and interpret specifications charts and diagrams

communicate in a clear and concise manner

use appropriate testing tools and equipment

use appropriate maintenance equipment

service and repair security equipmentsystems and plant and equipment

test security equipmentsystems

read and interpret a multimeter

identify faults

identify and correctly handle cables

work in confined spaces

methodically prioritise and organise work tasks

solve routine problems

estimate resource requirements

apply safe and efficient work practices

prepare orders invoices and supply requisitions

What resources may be required for assessment

Access to a suitable venue and equipment

Access to plain English version of relevant statutes and procedures

Assignment instructions work plans and schedules policy documents and duty statements

Assessment instruments including personal planner and assessment record book

Access to a registered provider of assessment services

What is required to achieve consistency of performance

For valid and reliable assessment of this unit the competency should be demonstrated over a period of time and observed by the assessor The competency is to be demonstrated in a range of situations which may include involvement in related activities normally experienced in the workplace

Evidence of underpinning knowledge understanding of processes and principles can be gained through thorough questioning and by observation of previous work

Assessment against this unit may involve the following

Continuous assessment in a setting that simulates the conditions of performance described in the elements performance criteria and range of variables statement that make up the unit

Continuous assessment in the workplace taking into account the range of variables affecting performance

Selfassessment on the same terms as those described above

Simulated assessment or critical incident assessment provided that the critical incident involves assessment against performance criteria and an evaluation of underpinning knowledge and skill required to achieve the required performance outcomes

Key competency levels

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added

Information below highlights how these processes are applied in this competency standard

perform the process

perform and administer the process

perform administer and design the process

How can communication of ideas and information be applied

Maintenance requirements of security equipmentsystems may be clarified with relevant persons

How can information be collected analysed and organised

Results of conducted inspections and checks may be accurately documented and organised in reports for review

How are activities planned and organised

Access to security equipmentsystems may be organised with minimal disruption to client services or normal work routines

How can team work be applied

Team work may be applied in methods and procedures to complete maintenance tasks within designated timeframes

How can the use of mathematical ideas and techniques be applied

Mathematical techniques may be used to accurately estimate resource requirements and prioritise work tasks

How can problem solving skills be applied

Complex faults or repair requirements may be accurately identified and promptly reported for specialist advice

How can the use of technology be applied

Technology may be used to communicate source and record information It may also be used to carry out testing activities

The Evidence Guide identifies the requirements to be demonstrated to confirm competence for this unit Assessment must confirm sufficient ability to use appropriate skills and knowledge to maintain and service security equipment and systems Assessment of performance should be over a period of time covering all categories within the Range of Variables statements that are applicable in the learning environment

What critical aspects are required for evidence of competency

Clearly identify maintenance requirements of security equipmentsystems and organise appropriate tools equipment and materials to carry out work

Follow safe and efficient work practices in the use of tools and equipment and accurately identify and manage risks and hazards to maintenance work and work areas

Access security equipmentsystems and methodically carry out maintenance procedures appropriate to the security equipment or system with minimal disruption to client services or normal work routines

Clean and store tools and equipment reinstate work area in a clear and safe condition and update and submit all required documentation in an accurate and prompt manner

What specific knowledge is needed to achieve the performance criteria

Knowledge and understanding are essential to apply this standard in the workplace to transfer the skills to other contexts and to deal with unplanned events The knowledge requirements for this competency standard are listed below

types functions and specifications of security equipmentsystems and plant and equipment

operational principles of security equipmentsystems

security equipmentsystem maintenance requirements

spare parts availability and supply

equipment calibration requirements

maintenance schedules

technical terms

common security equipmentsystem faults

tests to confirm equipmentsystem operation

building construction methods and types

electrical concepts

cable identification and handling requirements

earthing systems arrangements and requirements

confined space procedures

What specific skills are needed to achieve the performance criteria

To achieve the performance criteria some specific skills are required These include the ability to

read and interpret specifications charts and diagrams

communicate in a clear and concise manner

use appropriate testing tools and equipment

use appropriate maintenance equipment

service and repair security equipmentsystems and plant and equipment

test security equipmentsystems

read and interpret a multimeter

identify faults

identify and correctly handle cables

work in confined spaces

methodically prioritise and organise work tasks

solve routine problems

estimate resource requirements

apply safe and efficient work practices

prepare orders invoices and supply requisitions

What resources may be required for assessment

Access to a suitable venue and equipment

Access to plain English version of relevant statutes and procedures

Assignment instructions work plans and schedules policy documents and duty statements

Assessment instruments including personal planner and assessment record book

Access to a registered provider of assessment services

What is required to achieve consistency of performance

For valid and reliable assessment of this unit the competency should be demonstrated over a period of time and observed by the assessor The competency is to be demonstrated in a range of situations which may include involvement in related activities normally experienced in the workplace

Evidence of underpinning knowledge understanding of processes and principles can be gained through thorough questioning and by observation of previous work

Assessment against this unit may involve the following

Continuous assessment in a setting that simulates the conditions of performance described in the elements performance criteria and range of variables statement that make up the unit

Continuous assessment in the workplace taking into account the range of variables affecting performance

Selfassessment on the same terms as those described above

Simulated assessment or critical incident assessment provided that the critical incident involves assessment against performance criteria and an evaluation of underpinning knowledge and skill required to achieve the required performance outcomes

Key competency levels

There are a number of processes that are learnt throughout work and life which are required in all jobs They are fundamental processes and generally transferable to other work functions Some of these are covered by the key competencies although others may be added

Information below highlights how these processes are applied in this competency standard

perform the process

perform and administer the process

perform administer and design the process

How can communication of ideas and information be applied

Maintenance requirements of security equipmentsystems may be clarified with relevant persons

How can information be collected analysed and organised

Results of conducted inspections and checks may be accurately documented and organised in reports for review

How are activities planned and organised

Access to security equipmentsystems may be organised with minimal disruption to client services or normal work routines

How can team work be applied

Team work may be applied in methods and procedures to complete maintenance tasks within designated timeframes

How can the use of mathematical ideas and techniques be applied

Mathematical techniques may be used to accurately estimate resource requirements and prioritise work tasks

How can problem solving skills be applied

Complex faults or repair requirements may be accurately identified and promptly reported for specialist advice

How can the use of technology be applied

Technology may be used to communicate source and record information It may also be used to carry out testing activities

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Range Statement

The Range of Variables provides information about the context in which the unit of competency is carried out. It allows for different work practices and work and knowledge requirements as well as for differences between organisations and workplaces. The following variables may be present for this particular unit:

Maintenance may include:

inspections, lubrication, cleaning and adjustments

routine repairs

identification and replacement of worn parts

confirmation of operational effectiveness

back-ups

changing user codes.

Security equipment and systems may include:

detection devices, audible/visual warning devices

cameras, monitors and control equipment

control panels, intercoms

wireless equipment, car alarms

electronic readers, electronic recognition controls

locks and locking systems

grills, lighting, boom gates, turnstiles

bank pop-up screens

smoke detection devices

electric/mechanical fire safety and fire locking systems

power supplies, batteries

security doors and door controls.

Security systems may be:

electronic

mechanical

computerised

procedural.

Equipment may include:

personal protective equipment

electronic instruments and equipment

diagnostics and testing equipment

installation tools and equipment

staple guns, ladders, cherrypickers

generators, extension cords, torches and lighting

mobile phones and communications equipment

cameras, computers

motor vehicles.

Security systems may be:

electronic

mechanical

computerised

procedural.

Work order information may include:

work schedules and completion dates

job requirements and tasks

specific client requirements

access to site and specific site requirements

resource requirements

OHS requirements

compliance with relevant legislation

budget allocations

warranties and service information.

Tools and equipment may include:

compute, software, back-up disks

test equipment (multimeter)

hand tools, fixing tools, crimp tools, IDC tools

strippers, router, file, drill, power saw

lockpick, pick gun, followers

glass break tester, spirit level

soldering iron, welder

ladder, hoist, drop sheet, batteries

personal protective equipment

communications equipment.

Materials may include:

resistors, parts and components

wire and cable, fixings, solder, insulation tape

springs, pins, oil, silicon, grease

glass cleaner/lens cleaner

glue, paint, patch materials

sealing compound, cleaning compounds

electronic components.

Risks and hazards may include:

non-compliance with building codes and regulations

exposed electrical wiring

manual handling

chemical hazards (battery corrosion)

exposure to:

asbestos

dust

noise

live power

vermin

water

glass fibre

building debris

natural and other gas build-up.

OHS policies and procedures may relate to:

hazardous and risk assessment mechanisms

implementation of safety regulations

safety training

safety systems incorporating:

work clearance procedures

isolation procedures

gas and vapour

monitoring/testing procedures

use of protective equipment and clothing

use of codes of practice.

Organisational requirements may relate to:

legal and organisational operational policies and procedures

operations manuals, induction and training materials

insurance policy agreements

client and organisational confidentiality requirements

organisational goals, objectives, plans, systems and processes

employer and employee rights and responsibilities

own role, responsibility and delegation

quality and continuous improvement processes and standards

client service standards

defined resource parameters

OHS policies, procedures and programs

emergency and evacuation procedures

duty of care, code of conduct, code of ethics

access and equity policy, principles and practice

records and information systems and processes

communication channels and reporting procedures.

Personal protective clothing and equipment may include:

masks, safety glasses, head protection, ear muffs

safety boots, knee pads

gloves

witches hats, flashing lights

warning signs and tapes

fire extinguisher

first aid kit.

Safe operating practices may include:

working safely around electrical wiring, cables and overhead power lines

working safely around tools and equipment

hazard recognition

emergency procedures

awareness of electrical hazards

following confined spaces procedures

administering first aid .

Applicable legislation, codes and national standards may relate to:

compliance with Australian building codes and regulations

compliance with Australian Communications Authority (ACA) cabling standards

relevant Commonwealth/State/Territory legislation which affect organisational operation:

Occupational Health and Safety and safe work practices

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

licensing arrangements

Australian Standards, quality assurance and certification requirements

relevant industry Codes of Practice

trade practices, award and enterprise agreements

privacy requirements, freedom of information.

Access may involve:

use of access code

disablement of system

removal of housing

access token, keys

phone line access, modem.

Disruptions may affect:

security

time

access

noise

use of communications equipment

business operations.

Appropriate person(s) may include:

clients

site managers

project managers

engineers and technicians

technical experts

line managers/supervisors

colleagues

regulatory personnel

security consultants.

Documentation may relate to:

work log

service/maintenance records

equipment/system problems/faults

warranty conditions and allowances

recommendations for repairs

operational checks and maintenance conducted

testing and commissioning results

parts and components replaced, materials used

costings, receipts, invoice.

The Range of Variables provides information about the context in which the unit of competency is carried out. It allows for different work practices and work and knowledge requirements as well as for differences between organisations and workplaces. The following variables may be present for this particular unit:

Maintenance may include:

inspections, lubrication, cleaning and adjustments

routine repairs

identification and replacement of worn parts

confirmation of operational effectiveness

back-ups

changing user codes.

Security equipment and systems may include:

detection devices, audible/visual warning devices

cameras, monitors and control equipment

control panels, intercoms

wireless equipment, car alarms

electronic readers, electronic recognition controls

locks and locking systems

grills, lighting, boom gates, turnstiles

bank pop-up screens

smoke detection devices

electric/mechanical fire safety and fire locking systems

power supplies, batteries

security doors and door controls.

Security systems may be:

electronic

mechanical

computerised

procedural.

Equipment may include:

personal protective equipment

electronic instruments and equipment

diagnostics and testing equipment

installation tools and equipment

staple guns, ladders, cherrypickers

generators, extension cords, torches and lighting

mobile phones and communications equipment

cameras, computers

motor vehicles.

Security systems may be:

electronic

mechanical

computerised

procedural.

Work order information may include:

work schedules and completion dates

job requirements and tasks

specific client requirements

access to site and specific site requirements

resource requirements

OHS requirements

compliance with relevant legislation

budget allocations

warranties and service information.

Tools and equipment may include:

compute, software, back-up disks

test equipment (multimeter)

hand tools, fixing tools, crimp tools, IDC tools

strippers, router, file, drill, power saw

lockpick, pick gun, followers

glass break tester, spirit level

soldering iron, welder

ladder, hoist, drop sheet, batteries

personal protective equipment

communications equipment.

Materials may include:

resistors, parts and components

wire and cable, fixings, solder, insulation tape

springs, pins, oil, silicon, grease

glass cleaner/lens cleaner

glue, paint, patch materials

sealing compound, cleaning compounds

electronic components.

Risks and hazards may include:

non-compliance with building codes and regulations

exposed electrical wiring

manual handling

chemical hazards (battery corrosion)

exposure to:

asbestos

dust

noise

live power

vermin

water

glass fibre

building debris

natural and other gas build-up.

OHS policies and procedures may relate to:

hazardous and risk assessment mechanisms

implementation of safety regulations

safety training

safety systems incorporating:

work clearance procedures

isolation procedures

gas and vapour

monitoring/testing procedures

use of protective equipment and clothing

use of codes of practice.

Organisational requirements may relate to:

legal and organisational operational policies and procedures

operations manuals, induction and training materials

insurance policy agreements

client and organisational confidentiality requirements

organisational goals, objectives, plans, systems and processes

employer and employee rights and responsibilities

own role, responsibility and delegation

quality and continuous improvement processes and standards

client service standards

defined resource parameters

OHS policies, procedures and programs

emergency and evacuation procedures

duty of care, code of conduct, code of ethics

access and equity policy, principles and practice

records and information systems and processes

communication channels and reporting procedures.

Personal protective clothing and equipment may include:

masks, safety glasses, head protection, ear muffs

safety boots, knee pads

gloves

witches hats, flashing lights

warning signs and tapes

fire extinguisher

first aid kit.

Safe operating practices may include:

working safely around electrical wiring, cables and overhead power lines

working safely around tools and equipment

hazard recognition

emergency procedures

awareness of electrical hazards

following confined spaces procedures

administering first aid .

Applicable legislation, codes and national standards may relate to:

compliance with Australian building codes and regulations

compliance with Australian Communications Authority (ACA) cabling standards

relevant Commonwealth/State/Territory legislation which affect organisational operation:

Occupational Health and Safety and safe work practices

environmental issues

equal employment opportunity

industrial relations

anti-discrimination and diversity

licensing arrangements

Australian Standards, quality assurance and certification requirements

relevant industry Codes of Practice

trade practices, award and enterprise agreements

privacy requirements, freedom of information.

Access may involve:

use of access code

disablement of system

removal of housing

access token, keys

phone line access, modem.

Disruptions may affect:

security

time

access

noise

use of communications equipment

business operations.

Appropriate person(s) may include:

clients

site managers

project managers

engineers and technicians

technical experts

line managers/supervisors

colleagues

regulatory personnel

security consultants.

Documentation may relate to:

work log

service/maintenance records

equipment/system problems/faults

warranty conditions and allowances

recommendations for repairs

operational checks and maintenance conducted

testing and commissioning results

parts and components replaced, materials used

costings, receipts, invoice.

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